Welli | Terms & Conditions

1. Definitions

In these Terms, the Service means Welli, its site pages, community features, profile tools, AI-assisted translation, optional purchases, and support processes made available through the app.

2. Acceptance of Terms

By accessing or using Welli, you accept these Terms and agree to follow them each time you use the Service.

3. Use of the Service

You may use the Service only for lawful, personal, and community-appropriate purposes. Do not misuse the app, attempt to interfere with operations, or use the Service to submit harmful, abusive, deceptive, or illegal material. You must be 18 or older to create an account, submit user-generated content, or use the community features.

4. User Accounts

You are responsible for the account information you provide, for activity that occurs through your account, and for keeping your access methods secure.

5. Intellectual Property

The Service, including software, design, branding, and original service materials, belongs to Welli or its licensors. You keep ownership of your user content, but you grant the permissions needed for us to host, display, process, moderate, and operate it within the Service.

6. User Content and Community Rules

You remain responsible for the user content, posts, captions, photos, and other materials you submit. You must not post harassment, abuse, fake information, fraud, hateful material, illegal conduct, or other prohibited content. You can report or flag content, block other members, and contact support when you need help. We aim to review objectionable-content and safety reports within 24 hours, and we may block abusive users from appearing in community surfaces, remove content, restrict features, suspend accounts, eject abusive users, or terminate access when needed to moderate the community.

7. Purchases and Credits

Some features may require an in-app purchase through Apple and the App Store. Any Tea Credits or other virtual goods are consumable digital items, are not redeemable for cash, and may be subject to final sale or non-refundable rules except where law requires otherwise. You are responsible for reviewing purchase details before checkout, and you should use the restore flow when eligible.

8. AI Translation Permitted Use and Output Limits

Some parts of the Service may rely on AI-assisted translation, model, or external third-party provider features. Those translation features are provided only for user-initiated consumer translation of copied text, spoken notes, care labels, signs, captions, and similar informational content. Translated results may vary, are not guaranteed accurate, and should be reviewed before you share, rely on, purchase from, or otherwise act on them. These features must not be used for identity verification, biometric profiling, face recognition, legal advice, medical decisions, or safety-critical purposes. You remain responsible for what you submit and for confirming that any translated result is appropriate for your own purposes.

9. Translation Accuracy

Translation features are provided for convenience only. Translations may vary by language pair, input quality, context, or provider response, so you should verify important information yourself before relying on it.

10. Disclaimers and Limitation of Liability

The Service is provided on an as-available basis. To the maximum extent allowed by law, we disclaim warranties regarding uninterrupted operation, content accuracy, and specific results, and we limit liability for indirect or consequential damages.

11. Service Availability

We may change, suspend, or discontinue features at any time, including community tools, AI-assisted translation, purchases, or support processes.

12. Amendments

We may update these Terms from time to time. Continued use of the Service after the updated Terms are published means you accept the revised version.

13. Governing Law

These Terms are governed by the laws that apply where the service operator is established, without regard to conflict-of-law rules.

14. Contact

If you have questions about these Terms, reports, moderation, purchases, or access restrictions, contact support@welli.com.